Claim helper

1. About your claim

Type of insurance Choose one Homeowners Condo Renters Flood Car, my own insurer Car, the other driver’s insurer Other property Health (coming soon) State Choose a state Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming

Where it stands Choose one Still waiting on a decision They stopped responding An outside reviewer cut the bill Paid, but far too little Approved, but payment is stuck Denied Something else You are The policyholder Family helping the policyholder The contractor on the job

Date of loss (approximate is fine) Insurance company (optional)

What happened, in your words What do you want to happen? Who does the letter go to? The adjuster on the claim The adjuster’s manager or claims department An outside reviewer or estimating company The insurance agent

2. Add your documents

Letters, emails, estimates, invoices, policy pages, screenshots of texts, damage photos. PDFs and photos up to about 12 MB in total. Photos are shrunk on your device first.

Choose files

Paste emails or texts (optional)

Continue a claim you saved before

Open the claim file you downloaded last time. Its timeline and notes are added to this check.

Saved claim file

3. Check and send

This is my claim, or the policyholder asked me to help with it. I blacked out Social Security, bank and card numbers, and I’m not including anyone’s medical records. I understand my files are sent once to an AI service to be read, aren’t stored, and that this is general help, not legal advice.

Read my claim

Where you stand

Read carefully. AI can get things wrong. Check every date and amount against your documents and your policy.

Your claim file

Your letter

Fill in the [brackets], read it twice, and send it yourself, by email so it’s dated. Keep a copy.

Letter to

Keep your claim file

Nothing is saved on our side. Download your claim file to keep the timeline, document list and letters. Next time, open it under “Continue a claim you saved before” and add your new documents.

What happens to your files

We don’t keep your files. When you press “Read my claim,” your answers and files go to the campaign’s server, which passes them to Claude through Amazon Bedrock, under the campaign’s Amazon Web Services account, to be read, and sends the result back to this page. Under AWS’s terms, Bedrock doesn’t use them to train models or share them with the model’s maker, and doesn’t store them except in limited cases of suspected abuse. We don’t save your files, your answers or the result in any database or file, and our logs don’t record their contents.

On your device. Photos are shrunk on your device before sending, which also drops hidden photo details like location. The results stay in this page until you close it. Your claim file is downloaded to your device, and only you have it.

What we do keep: a daily count of how many times the helper was used, plus a scrambled code made from your internet address that changes every day, so one person can’t use up the free limit. Both are deleted after two days.

Please don’t include Social Security, bank or card numbers, or anyone’s medical records. Black them out first.

Not legal advice. The claim helper gives general information and drafts letters for you to review and send. It doesn’t represent you or contact anyone for you. For a large or old claim, or if a deadline is close, talk to a licensed public adjuster or a lawyer who represents policyholders.